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Privacy Policy

 

     IMPORTANT PLEASE READ CAREFULLY

Moist Towel Services Ltd. (stated herein as “MTS”) is committed to respecting the privacy rights of visitors to www.SofiesSecret.com. This privacy policy explains how we collect, store and use personal data about you when you browse www.SofiesSecret.com (herein stated as the "website"), shop with us or otherwise provide your personal data to us. It provides you with details about the types of personal data that we collect from you and how we use your personal data. This policy applied regardless of how the Website is accessed and will cover any technologies or devices by which MTS make the Website available to you.

 

You must read this privacy policy carefully and we recommend that you print and retain a copy for your future reference. By accessing, browsing or otherwise using this Website, you confirm that you have read and understood this privacy policy. If you do not want your data to be used as set out in this privacy policy, you should not use this website.

 

     Collection and Use of Personal Information

You may be asked to provide your personal information anytime you are in contact with www.SofiesSecret.com, MTS or any MTS affiliates. MTS and its affiliates may share this personal information with each other and use it consistent with this Privacy Policy. They may also combine it with other information to provide and improve our products, services, content and advertising. You are not required to provide the personal information that we have requested, but, if you chose not to do so, in many cases we will not be able to provide you with our products or services or respond to any queries you may have.

 

     What Personal Information is collected

When you contact us, participate in an online survey or any other form of communication between you, the website and MTS, we may collect a variety of information, including your name, mailing address, phone number, email address, contact preferences, and credit card information. MTS will use such information to fulfill your requests, provide the relevant product or service, or for anti-fraud purposes.

 

     How your personal information is used

MTS uses personal information to help us create, develop, operate, deliver, and improve our products, services, content and advertising, and for loss prevention and anti-fraud purposes.

 

From time to time, we may use your personal information to send important notices, such as communications about purchases and changes to our terms, conditions and policies. Because this information is important to your interaction with the website and MTS, you may not opt out of receiving these communications.

 

We may also use personal information for internal purposes such as data analysis and research to improve MTS and SofiesSecret™ products, services, and customer communications.

 

If you enter into a promotion we may use the information you provide to administer those programs.

 

     Collection and Use of Non-Personal Information

We also collect data in a form that does not, on its own, permit direct association with any specific individual. We may collect, use, transfer, and disclose non-personal information for any purpose. The following are some examples of non-personal information that we collect and how we may use it:

 

• We may collect information such as occupation, language, zip code, area code, location and the time zone where an MTS/SofiesSecret™ product(s) is used and distributed so that we can better understand customer behavior and improve our products, services and advertising.

 

• We may collect information regarding customer activities on our website and from our other products and services. This information is aggregated and used to help us provide more useful information to our customers and to understand which parts of our website, products and services are of most interest. Aggregated data is considered non-personal information for the purposes of this Privacy Policy.

 

If we do combine non-personal information with personal information, the combined information will be treated as personal information for as long as it remains combined.

 

Children

We do not and will not knowingly collect information from any unsupervised person under the age of 18. If you are under the age of 18, you must not use this Website or submit any personal data to us unless you have the consent of, and are supervised by, a parent or guardian. If we learn that we have collected the personal information of a child under 18, or equivalent minimum age depending on jurisdiction, without first receiving verifiable parental consent we will take steps to delete the information as soon as possible.

 

Cookie Policy

What are cookies?

This website uses cookies to collect information. Cookies are small data files which are placed on your computer or other mobile or handheld device (such as smart phones or tablets) as you browse this website. They are used to ‘remember’ when your computer or device accesses this website. The cookies are essential to the effective operation of our website. Cookies are also used to tailor the products and services offered and advertised to our customers, both on this website and elsewhere.

 

Information collected

Some cookies collect information about browsing behavior by people who access this website via the same computer or device. This includes information about pages viewed and the customer journey around a website. We do not, however, use cookies to collect or record information on users’ name, address or other contact details. MTS and SofiesSecret™ is able to use cookies to monitor individual customer browsing behavior but third parties are not able to identify customers using cookies.

 

What are cookies used for?

The main purposes for which cookies are used:-

1. For technical purposes essential to effective operation of website, particularly in relation to online transactions.

2. To drive MTS and SofiesSecret™ marketing.

3. To enable MTS and SofiesSecret™ to collect information about the browsing and activities of customers, including to monitor the success of campaigns, promotions etc.

 

How do I disable cookies?

If you want to disable cookies you need to change your website browser settings to reject cookies. How to do this will depend on the browser you use and we provide further detail below on how to disable cookies for the most popular browsers:-

 

For Microsoft Internet Explorer:

1. Choose the menu “tools” then “Internet Options”

2. Click on the “privacy” tab

3. Select the setting the appropriate setting

 

For Google Chrome:

1. In the top-right corner of Chrome, click the Chrome menu  > Settings.

2. At the bottom of the page, click Show advanced settings.

3. In the "Privacy" section, click the Content settings button.

4. In the "Cookies" section, choose your preferred setting.

 

For Mozilla Firefox:

1. Choose the menu “tools” then “Options”

2. Click on the icon “privacy”

3. Find the menu “cookie” and select the relevant options

 

For Opera 6.0 and further:

1. Choose the menu Files”> “Preferences”

2. Privacy

 

What happens if I disable cookies?

This depends on which cookies you disable, but in general the site may not operate properly if cookies are switched off.

 

Third party sites

This Website contains links to other websites operated by third parties (including microsites, described above). Please note that this privacy policy applies only to the personal data that we collect through this Website and we cannot be responsible for personal data that third parties may collect, store and use through their website (including microsites). You should always read the privacy policy of each website you visit carefully.

 

Updates to this policy

This privacy policy was last updated in November 2016. Please check back regularly to keep informed of updates to this privacy policy.

 

Contact us

If you have any questions please contact us.